FAQ
Office Cleaning
Q1. What’s included in office cleaning?
Dusting, vacuuming, mopping, sanitizing workstations, restrooms, and kitchens.
Q2. Do you clean after hours?
Yes, we offer after-hours and weekend cleaning to avoid disruption.
Q3. Can you customize cleaning plans?
Absolutely, we tailor cleaning schedules based on your office needs.
Strata Cleaning
Q1. What areas do you clean?
Common areas, lobbies, lifts, stairwells, and outdoor pathways.
Q2. Do you service large complexes?
Yes, we handle small to multi-level strata buildings.
Q3. How often can you clean?
Daily, weekly, or custom schedules as required.
Gym Cleaning
Q1. How do you ensure hygiene?
We disinfect machines, mats, showers, and changing rooms.
Q2. Do you clean after gym hours?
Yes, we clean overnight or during off-peak times.
Q3. Are your products safe?
Yes, we use non-corrosive, eco-friendly cleaning solutions.
Residential / End of Lease Cleaning
Q1. What’s included?
Deep cleaning of kitchens, bathrooms, walls, windows, carpets, and appliances.
Q2. Do you guarantee bond return?
Yes, we meet real estate standards for maximum bond refund.
Q3. Do you bring supplies?
Yes, we bring all equipment and cleaning products.
Window Cleaning
Q1. Do you clean both sides?
Yes, we clean inside and outside windows, including frames.
Q2. Can you clean high-rise windows?
Yes, we use specialized tools and safety gear for multi-story buildings.
Q3. Are your products streak-free?
Yes, we use professional-grade, streak-free solutions.
Carpet Cleaning
Q1. What methods do you use?
We offer both steam and dry carpet cleaning.
Q2. Can you remove stains?
Yes, we treat tough stains like wine, coffee, and pet marks.
Q3. How long does drying take?
Usually between 2–6 hours depending on the method.
Washroom Cleaning
Q1. What’s included?
Sanitizing toilets, sinks, mirrors, dispensers, bins, and floors.
Q2. Do you restock supplies?
Yes, we restock toilet paper, soap, and paper towels if required.
Q3. Do you use hospital-grade disinfectants?
Yes, we use strong disinfectants to eliminate bacteria and viruses.
Construction Cleaning
Q1. What is construction cleaning?
We clear dust, debris, and clean windows, floors, and surfaces post-build.
Q2. Can you meet tight deadlines?
Yes, we provide urgent handover cleaning when required.
Q3. Is it safe?
Yes, our team is trained in site safety with proper equipment.
Industrial Cleaning
Q1. What do you cover?
Floor scrubbing, degreasing, machinery wipe-down, and pressure cleaning.
Q2. Do you follow WHS standards?
Yes, we strictly follow workplace health and safety compliance.
Q3. Do you clean after hours?
Yes, we schedule cleaning to minimize disruptions.
Factory Cleaning
Q1. What areas do you clean?
Production floors, staff rooms, storage areas, and machinery.
Q2. Do you use heavy-duty machines?
Yes, we use industrial-grade equipment for large areas.
Q3. Do you handle hazardous waste?
Yes, with safe and compliant disposal methods.
Hotel Cleaning
Q1. Do you clean both rooms and common areas?
Yes, including lobbies, kitchens, and event spaces.
Q2. Can you provide housekeeping staff?
Yes, we can provide ongoing or casual housekeeping support.
Q3. Do you work around check-in/check-out?
Yes, we adapt cleaning to minimize guest disruption.
Medical Centre Cleaning
Q1. Do you follow strict hygiene?
Yes, we comply with medical-grade sanitization and infection control.
Q2. Do you clean high-touch surfaces?
Yes, including counters, waiting rooms, and treatment rooms.
Q3. Do you work after-hours?
Yes, we schedule around your practice hours.
Child Care Cleaning
Q1. Are products child-safe?
Yes, we use non-toxic, eco-friendly cleaning solutions.
Q2. Do you clean play equipment?
Yes, we sanitize toys, play areas, and surfaces.
Q3. How often do you clean?
We recommend daily cleaning for child care centres.
School Cleaning
Q1. What areas do you clean?
Classrooms, playgrounds, canteens, and offices.
Q2. Do you clean after school hours?
Yes, we clean after hours or during holidays.
Q3. Are staff background-checked?
Yes, all cleaners undergo child-safety checks.
Sanitization Cleaning
Q1. What’s included?
Disinfecting high-touch surfaces, workstations, and restrooms.
Q2. Do you use hospital-grade products?
Yes, we use strong disinfectants effective against viruses.
Q3. Do you offer ongoing sanitization?
Yes, we provide regular or one-off sanitization services.
Hospitality Cleaning
Q1. Do you clean restaurants and cafes?
Yes, including kitchens, dining areas, and bars.
Q2. Do you follow food safety?
Yes, we comply with hygiene and food safety codes.
Q3. Do you clean after hours?
Yes, we schedule cleaning after business hours.
Rubbish Removal
Q1. What rubbish do you remove?
General waste, green waste, bulky items, and recyclables.
Q2. Do you provide regular removal?
Yes, we can schedule daily, weekly, or monthly pickups.
Q3. Do you recycle?
Yes, we dispose of waste sustainably wherever possible.
Retail Cleaning
Q1. What’s included?
Floor cleaning, window displays, fitting rooms, and washrooms.
Q2. Do you clean during trading hours?
Yes, we adapt cleaning times to your store needs.
Q3. Do you provide contracts?
Yes, with flexible scheduling and terms.
Pub Cleaning
Q1. What areas do you clean?
Bars, floors, carpets, kitchens, toilets, and outdoor seating.
Q2. Do you clean after closing hours?
Yes, we ensure your venue is ready for the next day.
Q3. Can you handle spills?
Yes, we deep-clean sticky floors and tough stains.
